We specialize in:
  • Upholstery Cleaning
  • Specialty Upholstery Fabrics
  • Tile and Grout Cleaning
  • Leather Care and Cleaning
  • Dupont Teflon Soil Protection
  • Pet odor Control
  • Stain Removal
  • Carpet Repair
  • Spot dying
  • Water Damage
Contact Us:
Safe Products

Angies List Award 2007
Institute of Inspection Cleaning and Restoration (IICRC)

Crystal Carpet Care's History


Crystal Carpet Care is a premier carpet, upholstery and leather cleaning company located in Federal Way, Washington. We proudly serve the Puget Sound region and have built our reputation on performing quality work at an affordable price.

Image of Jim and Marilyn Torrance Crystal Carpet Care has been owned and operated by Jim and Marilyn Torrence since June of 1991. Our company is certified by Institute of Inspection Cleaning and Restoration (IICRC).

Jim Torrence has been working in the industry with his father since 1971, while attending college. Jim has received extensive training and experience in all aspects of carpet and upholstery cleaning and restoration. Jim maintains a Master Cleaning Technician Certification, which includes certification in carpet and upholstery cleaning, leather care and cleaning, carpet repair, reinstallation, odor control, color repair (spot dye) and water damage restoration.

Marilyn Torrence has worked side by side, with Jim, building the business and managing the administrative duties. As Office Manager, Marilyn handles all of the scheduling, answers questions and customer follow up.

Crystal Carpet Care has built its reputation on performing quality work at an affordable price, and is certain that no one else cleans carpet and upholstery more thoroughly. Customer satisfaction is paramount and we are reputed as having superior customer service. As always, our policy is customer satisfaction guaranteed.

For more information please call us at:
253-952-3396 (Tacoma) or 253-874-1986 (Seattle)
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