Carpet Cleaning

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Crystal Carpet Care is dedicated to keeping your carpet looking its best. We specialize in carpet cleaning, water damage cleanup, spot dying, carpet repair, stain removal, pet odor control, and Dupont Teflon Soil Protection.


Crystal Carpet Care uses Truck-Mount Steam Extraction. This is the method the major carpet manufacturers (Dupont and Shaw Industries) recommend. In fact, nearly every carpet manufacturer recommends the use of Truck-Mount Steam Extraction as the preferred cleaning method.

This method heats the cleaning and rinse solutions in excess of 200 degrees. The steam heat acts as a catalyst to facilitate the removal of soil, spills, and major problem areas on the carpet. Simultaneously, we are also extracting the moisture from the carpet with an extremely high-powered vacuum system. The combination of the high heat and powerful vacuum are the two main reasons this method is far superior. It is not uncommon for bleach, peroxide or other oxidizing agents to drip on your carpet. Fortunately, Crystal Carpet Care is certified with The Clean Trust in Color Repair (spot dying). We prep the affected area with a bleach neutralizer and pH adjuster, mix the dyes for a color match, and add a dye prep catalyst so the dyes will bond to the fibers. This is for smaller spills only. We do not dye whole rooms. Your carpets have a protectant applied at the factory during the manufacturing process. This will wear off, particularly in the high use areas, from everyday use. All major carpet manufacturers recommend protectants be reapplied to your carpet at least every other cleaning (every cleaning under hard use). Crystal Carpet Care carries at all times safe, water-based Dupont Teflon and 3M Scotchguard protectants for your carpet and upholstery. We use only the best products as required to maintain the manufacturer's warranty. This will help you extend the life of your carpet and protect your investment. Carpets can get damaged from time to time for any number of reasons: ripples from improper installation, cats scratching at a favorite corner, loose seams, burn holes, etc. Crystal Carpet Care is certified with The Clean Trust in Carpet Repair and Reinstallation. We can fix most everything from the small annoying tears to re-stretching whole rooms. Free evaluations are necessary prior to any estimate. We all encounter stains on our carpets at some point in time. Wine, coffee, soda, pop, food, grease and pets can all leave spots or stains. These also can become breeding grounds for bacteria. Crystal Carpet Care has the knowledge, experience, and products to deal with all your spots that have not set. We evaluate every situation prior to cleaning, discuss your options and proceed accordingly on every job. However, there is always a possibility that a stain has set and will not release (hair dye, some planter stains, etc.). If the spot is able to be removed, we can do it!
Homes with pets can create some of the most challenging situations for carpet cleaners. Fortunately, Crystal Carpet Care is certified with The Clean Trust in Pet Odor Control. When your pet has had an accident, it is best to take care of the problem as soon as possible. There are over-the-counter products available for the home owner; however, without proper extraction those products may work the problem deeper into the pad and make it more difficult to remove. The key is to remove the problem first, then treat what's left appropriately. We have the best selection of commercial grade products to choose from and experience to get it done right! Broken pipes, leaky appliances and heavy rainstorms can teach an unexpected lesson on the destructive power of water. In most cases, only a professional can repair water damaged flooring and furnishings. Crystal Carpet Care recommends the following actions to minimize damage while you are waiting for help to arrive:

• Foremost, stop the water leak and attend to obvious safety hazards, like electrical shock and personal injury from slips and falls.
• Increase airflow with open windows, fans, and heating and air conditioning systems.
• Open doors, drawers, cupboards and closets to maintain optimal air circulation and promote drying.
• Move furniture out of wet areas or protect furniture legs from absorption and damage with triple-folded aluminum foil.
• Hang up draperies and pin up upholstery skirts to prevent water rings; allow leather items to dry at room temperature.
• Wash wet clothes, sheets and linens immediately and hang cleanable fabrics up to dry.
• Do not store damp items in plastic bags where mold can grow.
• Contact Crystal Carpet Care, a certified water restoration firm, to preserve your home and furniture from further damage. Our trained technicians , using professional inspecting and drying equipment, can identify hidden water pockets and dry both your structure and furnishings to acceptable industry standards.

Let's face it; there are many upholstery cleaners to choose from. How in the world can anyone make a choice that will be in their own best interest? Why should Crystal Carpet Care be your choice?

Our focus has always been customer service and satisfaction, providing the best quality service at an affordable price for everyone. We do not work on commission, so you will never be pressured to buy something you would not need or benefit from.

We feel the best approach is to offer the highest quality services at very competitive rates, creating a win-win situation for both of us. The highest quality service combined with very competitive rates equals the best value for you, the customer.

For more information please call us at:
253-952-3396 (Tacoma) or 253-874-1986 (Seattle)