Read some of our client feedback…
I couldn’t be happier with the way that our carpet cleaning went – from the initial phone call and speaking with Jackie to the work completed by Karl. Jackie thoroughly queried me as to the types of stains that I had and that was communicated to Karl who then specifically asked me where they were and detailed out each stain. The customer service was fantastic and the work was wonderful!!
Ming Ming S.
Feeling horrible for this new home owners situation, I turned to Yelp (you guys never let me down) and found Crystal Carpet Care. I was greeted by the very friendly office staff. She listened to my concerns and said she would try to schedule me for a same day estimate. It was already after noon. She called back in minutes and confirmed a representative would meet me at the house by 1:30pm. He came out, EDUCATED me and gave me a quote. It was more than I thought since I have never had this service done before, but I was so convinced that these guys were going to do it right, and I wanted this to be a great transaction, I offered to pay for half of the service as a “housewarming” gift.
The service was performed a few days later and my client could not have been more thrilled. The report from him was the techs were polite, professional, had the attention to detail and did a great job.
Even after the visit, they call to make sure that there is 100% satisfaction. It is apparent they strive for customer service satisfaction.
I will continue to use Crystal Carpet Care even on my own house.
Very polite and professional! They made my carpets look brand new!
Kevin is terrific. He does an outstanding job on my carpets. You can’t tell I adopted a dog last year. The carpet looks amazing! I highly recommend Kevin and Crystal Carpet Care!
I’ve been a customer of Crystal Carpet Care for several years now – through three homes! They always take care of my pet’s accidents and leave my carpets beautifully cleaned. I trust them completely and they follow up a day or two after service to make sure I was totally satisfied.
We are so happy with your carpet cleaning services! Nick did a wonderful job and our carpets look fabulous. Thanks again and I look forward to continuing to refer you to clients!